Member Engagement - Who's job is it?

Discussion in 'Sun City General Discussions' started by John Fast, Mar 26, 2025.

  1. CMartinez

    CMartinez Well-Known Member

    I authored two (2) letters in which I described concerns about your need to seek medical attention. Those letters were an attempt to have the relentless attacks of myself and others to cease. The bullying of posters on this site is verifiable and is easily proven to be reprehensible behavior against anyone who tries to share an opinion. The calling out of specific people in an attempt to engage in violence and malice is illegal in accordance with Arizona State law ARS 13-2921.
    1. repeatedly commits an act or acts that harass another person.
    Keyword: Repeatedly

    Please cease and desist your repeated verbal abuse and harassment against me immediately. This serves as a written notice for the offending behavior stop and any additional attempts to call out posters shall be noted and forwarded to the appropriate legal authorities for further investigation and prosecution.
     
  2. Geoffrey de Villehardouin

    Geoffrey de Villehardouin Well-Known Member

    Been to several docs even since it manifested and they all said no cure and according to my medical history could not pinpoint a cause. The only one I could come up with is kidney disease was prevalent in both sides of the family as far as I could go back. Grandma on dad’s side had neuropathy and diabetes.
    The only symptom I have is a “low quality buzzing” in my feet. Blood sugar under control. Take my Lyrica on time and always have supportive shoes. New ones every three or four months, my feet know when and tell me. Receive “electric” jolts every once in awhile. No complications. If you ever receive the feeling in the balls of your feet that is the equivalent of your socks bunched up, congratulations you just received the opening shot of neuropathy. It only gets worse from here.
     
  3. Josie P

    Josie P Well-Known Member

    The bullying of posters on this site is verifiable and is easily proven to be reprehensible behavior against anyone who tries to share an opinion. The calling out of specific people in an attempt to engage in violence and malice is illegal in accordance with Arizona State law ARS 13-2921.
    1. repeatedly commits an act or acts that harass another person.
    Keyword: Repeatedly

    Please cease and desist your repeated verbal abuse and harassment against me immediately. This serves as a written notice for the offending behavior stop and any additional attempts to call out posters shall be noted and forwarded to the appropriate legal authorities for further investigation and prosecution.
     
  4. Josie P

    Josie P Well-Known Member

    Yes Dave, I know.
     
  5. Josie P

    Josie P Well-Known Member

    When i do things, get involved with stuff or even when i write, i don't really care if the
    things i am doing or saying is well received or if people like me. It's just never been a
    priority in my life. I don't have many friends, try and get along with people, but if we
    don't, that's okay. So what i am going to say here is just me, being me.
    BPearson, Apr 4, 2019
     
  6. John Fast

    John Fast Well-Known Member

    OK Kids - Get back in your rooms. Positive member engagement is something that can make or break a community. Since Sun City is a seasonal community to some, I suggest we find a way to have a snowbird opening and closing party. If we want to have a sense of humor, we could also have a oh no here they come again and thanks for leaving party for full timers. There has to be something other than attacking folks on social media to instill a positive momentum in our community. Your thoughts?
     
    eyesopen likes this.
  7. BPearson

    BPearson Well-Known Member

    This site is like the perfect example of the good, the bad and the ugly when it comes to the real value of social media. We simply cannot, will not allow ourselves to have nice things. Yup, done my share, but i try and contain in the shit-show threads created to contain the ugliness. It's exactly why the political thread should never have been in the Sun City Discussion forum. But alas, here we are.

    What's even more disturbing is the remarkable number of times we are engaged in really good remarks about how and where to go and then someone jumps into the thread and takes a big old dump. Not naming names, but we've all seen how great discussions are waylaid and we lose sight of what needs get done.

    To your point John, the whole snowbird, winter visitor moaning that goes on is 100% counter-productive. I for one have never understood it, or the whining that goes along with their comings and goings. Good for those living here to be able to get away, good for those of us here year round who learn to live with the 100 degree plus days.

    It's all good and we should celebrate that goodness. Loved your idea of partying at both ends of their arrival and departure. Hell, make it a yearly celebration and perhaps we can overcome the negative connotations and stigma attached to those who leave. It might serve us well to look more closely at our documents to see if we can address the slight of those who leave for 3 or 4 months.

    I've written it a thousand times; "Sun City is a sum total of our parts." The interesting piece of understanding that puzzle is our parts are made up of so many various and varying aspects of the Sun City way of life. Part time residents are a piece, renters are piece, organizations beyond the RCSC are a piece, clubs are a piece and a plethora of other smaller less obvious pieces are out there.

    The argument from the RCSC/board/management has been the only thing they can be involved with is the amenities they own and the services they provide. I disagree and would love to see a "big picture," overview and oversight with a commitment to fix what's broken. It all starts with member engagement.
     
    eyesopen likes this.
  8. Josie P

    Josie P Well-Known Member

    Don't post on that thread. We all have choices, if you don't like the topic then just stay away. I doubt you will tho. Ideologues just can't do that.
     
  9. Geoffrey de Villehardouin

    Geoffrey de Villehardouin Well-Known Member

    Ideologues or we’ll informed members?
     
  10. CMartinez

    CMartinez Well-Known Member

    Too funny!
    The person who craps on almost every thread authored telling others to stay away! That is too rich!
    Topic is member engagement but once again, thread hijacked and subject changed to be about the hijacker. And what’s more comical is telling others to not post if the topic is not agreeable to you. Wouldn’t it be great if posting actually stayed on topic, allowing conversation and ideas to be shared, without constantly changing the subject to be about one’s personal agenda? Or leave out name calling? This would entail accountability and acting like an adult rather than childish, immature behavior designed to make themselves look like a perpetual victim. Tells others we all have choices. How do we educate the uniformed how to make appropriate choices AND respect others for theirs. Another lost cause in my opinion.
     
    eyesopen likes this.
  11. BPearson

    BPearson Well-Known Member

    Imagine if the RCSC had a site like this as part of their website, with an informal two-way discussion board, a spot where members could ask questions and rumors could be dispatched or substantiated. Of course it would be heavily moderated with rules clearly established and topics set in easy to follow threads. My goodness, nearly the ultimate in member engagement (with the ultimate being face to face). What a message: NO FEAR.

    Don't hold your breath, it will never happen. It could turn into a full time job answering questions, leading discussions and creating an on ramp to a structured social media presence. What a novel approach, especially given the arrival of generation X who live on their phones. Reach has always been the most daunting of challenges and the answer is staring us square in the face.

    Unfortunately organizations are terrified of such a bold approach. The idea they can't control outcomes has always kept organizations from realizing their full potential. I've written it for years, and lived it when i ran a "non-profit;" there is simply nothing to hide in a structure built by and for the members. Few would agree with me.

    Fearing member engagement is a recipe for maintaining the status quo. Most organizations love the status quo, it's less threatening than breaking new ground and evolving to a better place.

    Of course, this is just one guy's opinion.
     
    FYI and eyesopen like this.
  12. FYI

    FYI Well-Known Member

    Bill, this is exactly what I would invision as a section of the new website as it pertains to the motion I made for the Annual Membership Meeting.

    Members could sign-in on the Portal and submit a motion or amendment for the next upcoming Annual Membership Meeting.

    Everybody could read the motion/ amendment long before the actual meeting so if proxies were needed everybody would know what the motion/amendment was actually all about rather than only finding out 10 days before the meeting.

    Those that submitted motions/amendments could at anytime go back and edit or delete their motion/amendment just like what can be done on this blog.

    And if a Member sees a motion/amendment that they themselves were considering submitting, they could log-in and private message the originator an discuss perhaps adding or further amending the submission.

    We should have the tools to do this and if not, we are still way behind the 8 ball!
     
    Enigma, BPearson and eyesopen like this.
  13. CMartinez

    CMartinez Well-Known Member

    T
    The reality is the RCSC could indeed have a chat board on its website, with a few adjustments. The server uses Wordpress for its base language. If the server were updated to an interactive interface utilizing a more sophisticated user language, it could be used for a variety of applications. The current interface would require significantly more complex data structures to be as interactive as other applications could be. I have done some research into creating a new chat room separate from being used by another server. The user interface has got to be an easy to implement interface that allows for building a base that is flexible and responsive to the environment. It would also allow for a moderator to easily monitor and manage the application so that repetitive offenders would be removed. The cost involved would be the implementation of the new system interface and migration of the old data transferred from Wordpress to a new platform. Would it be a great investment in the future of the RCSC? Absolutely as interactive media is the best outreach to those who would want to use the site for discussion, sharing of ideas and information, and seeking feedback and support from others. The biggest difference would be the ability for a monitor to be available to keep the site running and clean for ongoing discussion.
    I don’t have a cost for conversion from Wordpress to another software platform, but I do know there are many different options available that support apps, interactive content and web development tools that allow for easy access for the administrator to create and manage a website. The time spent trying to make the current site integrate with newer software and include golf interactive and the members payment portal is probably the hardest thing undertaken by the RCSC so far. This is probably the biggest reason for the delays in the rollout of a new website. How much is the cost of trying to integrate the old software into a new format versus implementing new software and importing the old information into a newer application? I don’t know, but I do know it would be a step forward in the future for users of the RCSC platform.
    There are many ways to make the RCSC platform more accessible and efficient for all involved. It takes the right approach and tools to make it happen. It can be done with the right people and additional resources committed to making this a reality.
     
    eyesopen, FYI and BPearson like this.
  14. BPearson

    BPearson Well-Known Member

    I couldn't agree more Tom, it is the gateway to a more transparent, more healthy open style of governance that creates an incentive to participate. The fear of doing it is more about their insecurities than it is about what members might say. I lived this the final ten years of my work life. I tried to get the national leadership to buy into interactive communication with members, they thought i was nuts, literally nuts.

    To be fair, it wasn't my idea, other locals tried it and ran from it when the heat got to be too much. Two different animals, as organized labor became insular and unwilling to be open about much of anything. They were absolute control freaks who touted member engagement, but only to a point. I would argue, the RCSC has virtually nothing to hide; NOTHING.

    The rest of the story was our local union ran or had direct interactions with 4 websites; 3 of them interactive. It meant more work, but it also created an environment where we weren't hiding in the shadows or killing comments because we didn't want to answer them. You know my old adage i told the GM; "If there is a question asked and you can't answer it, perhaps we shouldn't be doing it."

    People and organizations change, most often, because they are forced to. Older people typically get set in their ways and become less flexible. The question the RCSC has to ask itself; is there a reason to do things differently? If you look a the myriad of challenges we are facing coupled with the number of board members leaving and three GM's and the revolving door...maybe just maybe it's time to think bigger?
     
    CMartinez, eyesopen and FYI like this.
  15. Josie P

    Josie P Well-Known Member

    The difference Carole is Bill wants the thread removed, he does not like it. I have never said that about any topic/thread on this site. If he doesn't like the thread don't post on it. I contacted the owner of the site last evening to have the thread removed.

    As far as me "crapping" on every thread it appears you just "hijacked" this thread to just plain bitch about me.
     
  16. CMartinez

    CMartinez Well-Known Member

    Kudos need to be given to the two committees working on the website improvement. That would be the Technology Committee and the Outreach and Communication Committee. They have been very adamant in their efforts to improve the website and make it easier for users to access. They are making every effort to integrate old software with new technologies. From reading the committee notes it would appear that there are several hurdles to overcome. My question is whether or not the current software is amenable for new technologies to be integrated. Are we trying to make 1990 software perform as it synchronous with new technologies? Are we implementing the best practices and products available for meeting the needs of the community and the RCSC moving forward? Technology moves quickly towards the future. It needs to be scalable and easy modified to meet the demand of the changing environment for today and the future. It also needs to include golf and payment options for users.
    Is the RCSC expecting the best results available from the current system? Can we, the community, expect an interactive experience with the new site? How much has been spent trying to modify an old system to make it appear more appealing to the users? Would monies be better spent being allocated to newer, integrated, interactive platforms? Just some questions for the RCSC to consider as we move forward in today’s environment with electronic media.
     
    BPearson likes this.
  17. FYI

    FYI Well-Known Member

    Speaking of "Member Engagement" wouldn't it have been nice to see an announcement that the Ad Hoc Bylaw Committee had been established with perhaps a list of the members of the two separate committees and the task of each committee?

    Seems to me that the Committee Summaries always list the members in attendance. I wonder if we'll even see the summaries from those meetings posted let alone learn who's on the committee!

    We'll see what is said at Monday's Exchange Meeting but I wouldn't hold my breath on learning much. It's all a secret you see, and who knows what the timeline will be for its conclusion.

    So much for transparency!
     
  18. Geoffrey de Villehardouin

    Geoffrey de Villehardouin Well-Known Member

    On Easter Sunday she will be worshipping at Our Lady of the Perpetual Victim. Holy Transsubstantion Batman!
     
  19. CMartinez

    CMartinez Well-Known Member

    FYI,
    The committee should not be working in secrecy, rather posting committee notes on progress made with each subsequent meeting. The lack of transparency is incriminating as to what direction the committee will go and how the proposed changes will be implemented. If the information is not shared with the members then how will we know how the progress is going and what the plan is for completion? This makes the entire process appear suspicious on the surface as to what the committee recommends versus what the board implements. These changes affect the entirety of the community not just what the board members want to hear behind closed doors.
     
  20. FYI

    FYI Well-Known Member

    You're preaching to the choir!

    If this Ad Hoc Committee is run anything like the last one, there will be no guests allowed in the meetings and there will be no summaries posted.

    Not allowing Members in the meetings would be a violation of the bylaws, unless of course, they declare them as executive sessions, however, the issue at hand, IMHO does not warrant the meeting to be held in executive session. It has nothing to do with legal contract issues or issues relating to personnel!

    Article XII, COMMITTEES.
    Section 1: "... RCSC members in good standing may attend meetings, except during Executive Session or Informational meetings, but may not speak without approval by the Chair or other person in charge of the meeting...."
     

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